I FISH PRO SHIPPING
When will my order ship?
Orders are usually processed within 48 hours and shipped within 72 hours. We are unable to offer same day shipping. We process orders Monday through Friday, excluding Holidays. However, if you place an order Monday – Friday between 12 AM and 12 PM we will ship your order the next business day. Next business day order processing is not available on weekends, or holidays.
All orders are shipped FedEx SmartPost and usually arrive within three to seven business days depending on the delivery distance from Minnesota. At the time of purchase, you have the option to upgrade your shipping option. Additional upgraded shipping options are FedEx Ground, and FedEx TwoDay Air.
Large Orders may ship FedEx Ground unless you select USPS or upgrade to FedEx TwoDay Air.
We ship FedEx SmartPost (Economy 3-7 days) to the lower 48 States unless you upgrade your shipping option to FedEx Ground (Premium 2-4 days), or FedEx Two Day Air (Express 2 days). Larger orders may ship FedEx ground unless you select USPS or upgrade to FedEx Two Day Air. All orders to AK, HI, PR, and other US Territories, possessions, or Military Locations around the world ship via USPS Priority Mail. Canada and International orders ship via USPS.
Alaska, Hawaii, Puerto Rico, US Territories, Possessions and Military Locations
All orders to AK, HI, PR, and other US Territories, possessions, or Military Locations around the world ship via USPS Priority Mail. Canada and International orders ship via USPS.
Canada and International
l Fish Pro’s being delivered to Canada depends on your location. Canada and International orders ship via USPS. However, you should expect your order eight to ten (8-10) business days from the date we ship your new I Fish Pro or I Fish Pro Slip Stops. We do have a limited number of dealers in Canada, please visit our Find A Dealer page if you prefer to purchase your I Fish Pro directly from a retailer in Canada.
Upon shipping your brand new I Fish Pro, we will email you a tracking number for confirmation of shipping. Should you experience any issues with your I Fish Pro order, please do not hesitate to contact us immediately to make us aware. We will work promptly to provide you the level of service you expect.
I FISH PRO RETURNS
Online purchases made on our website (http://ifishpro.com) must be returned within 14 days of purchase. Product Returns due to any other reason beyond approved warranty will be subject to a 15% restocking fee. A Restock Fee is assessed at the sale value of the item(s) returned and will be deducted from the credit. Return freight expense is the responsibility of the consumer. Returned product must be in saleable condition including packaging. Opened items cannot be returned for credit. If a product is deemed unsaleable the return shipment will be rejected as a return to sender or destroyed without credit.
RETURN AUTHORIZATION FORM
To acquire a Return Authorization Approval please completely fill out the information below and submit. Your claim form, image uploads, and original sales receipt will be reviewed within 48 hours on normal business days and a customer service representative will contact you with further instructions.
Please complete the form below: